Refund Policy

We would rather you end up with a tee that fits than keep your money. Here’s exactly how exchanges, refunds and defect claims work — including the one category where the rules are genuinely different.

7-day easy exchange

You have 7 days from delivery to request an exchange if the size isn’t right or something’s wrong with the piece. To qualify, the item needs to be unworn and unwashed with the original tags attached. Try it on, absolutely — just don’t wear it out before deciding.

Message us on WhatsApp +91 81697 72250 with your order ID and the size you need instead. We arrange a free reverse pickup from your address and ship the replacement once the original is collected. You don’t pay shipping in either direction for a genuine size exchange.

Defects and wrong items

If a print is defective, stitching has failed, or we simply shipped the wrong item, send us a photo within 7 days of delivery. You choose the outcome: a free replacement, or a full refund including any COD fee you paid. We don’t argue about obvious manufacturing faults — if it left our press wrong, that’s on us.

Custom-printed orders

This is the important exception. Custom pieces are printed to order with your artwork, name or number, so they can’t be resold to anyone else. That means they are exchangeable or refundable only for print defects, garment faults or wrong-item errors — not for a change of mind, a design you approved and later reconsidered, or a size chosen incorrectly at checkout.

This is exactly why we proof every custom design with you on WhatsApp before printing, and why we always point you to the size chart first. If something about your artwork won’t print well, we tell you before the press runs, not after.

Refund timelines

Approved refunds are issued to your original payment method within 5 to 7 business days of us receiving the returned item. UPI and card refunds usually reflect faster than that; the delay you occasionally see at the end is your bank’s processing, not ours.

For COD orders, refunds go to a bank account or UPI ID you provide, since there’s no original payment method to reverse.

What isn’t covered

• Items returned after the 7-day window has closed.
• Pieces that have been worn, washed, altered, or have tags removed.
• Damage from wear and tear, incorrect washing (hot water, tumble drying, or ironing directly over the print), or accidents.
• Change-of-mind returns on custom-printed pieces, as explained above.

How to raise a request

WhatsApp +91 81697 72250 with your order ID, what’s wrong, and a photo if it’s a defect. Most requests are approved the same day. You’ll get the pickup schedule on WhatsApp once it’s arranged — there’s no form to fill in and no ticket queue to sit in.

Frequently asked